The Olympics and the Athletes: What can we apply to our businesses and sales teams?
A commercial popped up on TV featuring Olympian Michael Phelps, the greatest Olympian of all time with 28 Olympic medals, of which 23 are GOLD! Forget about the watch he was wearing-this is about the Olympian who’s first Olympics was in 2000 (at age 15) continuing to Rio Games in 2016. Without a doubt-he’s unbelievable—based on his accomplishments, he “overshadowed” the hundreds of other athletes in RIO.
It’s all about the hundreds of other athletes-who worked selflessly to be in all those Olympics-to compete and perform among the “best of the best.”
So, what can we learn from the Games and the athletes? Like a true champion each of our sales people must be champions! It starts with “sourcing” the best people. It’s about daily training and measuring results; following protocols; rehearsing; knowing how to best contribute to the success of the organization; it’s about doing better each day with the help of coaches & mentors and utilizing technology to give each person and each “performance” an advantage. It’s all about “standing out” and winning on each call, whether it’s just answering a question, taking an order correctly and “upselling” to settling a dispute to creating a great impression. Continue reading →